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Diploma in Customer Service

A Diploma in Customer Service; Become Globally Recognized in 3-Months Through our Accredited Course.

  • Starts 6 Jul
  • 200,000 Nigerian nairas
  • Zoom

Available spots

Service Description

Our Diploma in Customer Service is an internationally accredited program desgined for those who wants to transition or take up a career in customer service or seek to work remotely from anywhere around the world. In today's competitive marketplace, businesses must provide excellent customer service to keep their customers happy and returning for more. The customer service industry is one of the fastest-growing industries in the world. This is due to the increasing number of businesses outsourcing their customer service operations and the growing demand for customer service from companies of all sizes. Customer service jobs are typically well-paying and offer good benefits. In addition, there are many opportunities for advancement in the customer service industry. The skills that learners learn in our diploma in customer service course are transferable to other industries. For example, the communication skills learners learn can be used in any job that requires interacting with people. The problem-solving skills that learners learn can be used in any job that requires finding solutions to problems. The average salary for a customer service executive in the United States is $40,000 per year. However, the salary can vary depending on the industry, the company, and the employee's experience. Our diploma course will teach learners about the latest customer service best practices, such as using social media to interact with customers, resolving customer complaints, and providing excellent customer service. The course will enhance learners' career prospects by giving them the skills and knowledge they need to get a job in customer service and help them to develop their interpersonal skills, communication, teamwork, empathy, and problem-solving. Tools To Learn: - LiveChat - ChatBot - CRM Tool - Telephony - Zoho Assist - Ticket Support Who Can Join? - Fresh Graduates - Business Owners - Retail Managers - Marketers - Sales Executives - Anyone who has interest What You Will Learn: - Customer Service Leadership - Building Customer Relationships - Multichannel Customer Service - Customer Service Techniques - Product Knowledge and Service Excellence, etc. At the end of this course, you will get the following: - Work Reference - Work Experience for your CV. - Diploma in Customer Service (Recognized Certificate) - Basic Interview Tips and Job Guide for International Jobs - 2 International CVs for UK/US and Canada Jobs

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